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Family Doctors Privilege

Family health concerns often arise when least expected, and you have the power to stay ahead by proactively take a step forward professional care today.

With the Family Doctors Privilege, your family gains a trusted medical concierge to navigate every health stage with absolute confidence. We bring prompt access to professional medical expertise, ensuring timely answers to your health inquiries.

More than just consultation, Family Doctors Privilege serves as a dedicated companion on your journey to wellness, protecting your beloved one so you can focus on cherishing every precious moment together.

Outstanding benefits

Responsive Connection

Immediate medical connection and scheduling support from leading medical institutions.

One-Touch Convenience

Enjoy a streamlined and effortless medical journey where every consultation is handled swiftly through a single hotline call or the mobile application

Essential Services Suite

Proactive healthcare with a diversity of essential medical services, thoughtfully designed for speed and reliability.

Reference documents

Program Handbook

Brochure
PDF (357KB) March 02, 2026
Service details
PDF (444KB) March 02, 2026
Instruction
PDF (271KB) March 02, 2026

Frequently Asked Questions

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The service package is valid for one year from the date of activation.

The service package is valid since:​
- The first day customers use a service using IVIE – Bac si oi hotline, or​
- Or the first time customers use a service on IVIE – Bac si oi application, whichever comes first.

The website ivie.vn and IVIE – Bac si oi application, providing proactive online healthcare technology solutions, are owned and operated by ISOFHCARE, a company member of digital health ecosystem from IVI Group.

Any concerns related to service usage:​
- Hotline: 1900 3367​
- Email: techcomlife@isofhcare.com ​
Any concerns related to gifting conditions of the Program:​
- Hotline: 1800 1266​
- Email: dvkh@techcomlife.com
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