Hanoi, 08 July 2026 – Techcom Life Insurance Joint Stock Company (Techcom Life), a member of the Techcombank financial ecosystem, has been recognized at the Insurance Asia Awards 2026 with two prestigious accolades:

• Digital Transformation Initiative of the Year – Vietnam

• Domestic Life Insurer of the Year – Vietnam

The recognition follows Techcom Life's double win at The Asian Banker Vietnam Awards 2026 earlier this year and highlights the company's rapid progress in building a technology-enabled, customer-centric insurer for the Vietnamese market. Together, these awards reflect growing industry recognition of Techcom Life's approach to combining artificial intelligence, transparency, and customer experience as the foundation of its business model.
 

Building the Future of Life Insurance

The two awards recognize the twin pillars that have shaped Techcom Life since its launch: leveraging technology to simplify and improve insurance experiences, and building a next-generation life insurer designed around the changing needs of Vietnamese customers.
 

The Digital Transformation Initiative of the Year – Vietnam award acknowledges Techcom Life's distinctive approach to technology. Rather than digitizing legacy processes, the company was built from the ground up on a cloud-native, AI-enabled platform, allowing it to create faster, more consistent, and more transparent experiences across the policy lifecycle.

At the center of this platform is iProtek, Techcom Life's proprietary digital ecosystem, which supports advisory, underwriting, policy administration, and claims processes. Complementing this is Tori, an AI-powered assistant that provides real-time guidance and support to financial advisors. Today, approximately 85% of Techcom Life's bancassurance advisors use Tori daily, while thousands of advisors nationwide have successfully adopted the company's fully paperless digital advisory toolkit within just two months of deployment.

These innovations are helping to improve advisor productivity, shorten turnaround times, and enhance customer experience while maintaining consistent quality and governance standards.
 

The Domestic Life Insurer of the Year – Vietnam award recognizes the company's broader achievements in establishing a new life insurance business with a strong focus on customer needs, operational excellence, and long-term sustainable growth.
 

A Different Model from Day One

Since commencing operations less than a year ago, Techcom Life has focused on building a simpler, more transparent, and more accessible insurance experience. By combining technology, data, and human expertise, the company seeks to address longstanding industry challenges while helping customers make more informed decisions about protection, health, and financial wellbeing.

Commenting on the achievement, Mukesh Pilania, Chief Executive Officer of Techcom Life, said:

"In less than a year since our launch, we have built a customer-centric organization that is pioneering the application of AI across every aspect of our business, helping redefine how life insurance is delivered and experienced.

Being recognized by Insurance Asia as both 'Digital Transformation Initiative of the Year' and 'Domestic Life Insurer of the Year', following our double win at The Asian Banker, is a strong affirmation that our vision is resonating not only in Vietnam but across the region.

While we are honored by these awards, they are not the destination. They are an early milestone in our journey to create a simpler, smarter, and more accessible future for life insurance."
 

Momentum for the Journey Ahead

The Insurance Asia Awards are among the region's leading platforms recognizing innovation, operational excellence, and customer impact across the insurance industry. For Techcom Life, the recognition represents an important milestone in its first year of operations and reinforces its commitment to building a modern insurer that combines technology, trust, and human-centered design.

As Vietnam's insurance market continues to evolve, Techcom Life remains focused on delivering solutions that help individuals and families protect what matters most while advancing its ambition to create a more seamless, transparent, and engaging insurance experience for customers.

About Techcom Life

Techcom Life Insurance Joint Stock Company (Techcom Life), established by Techcombank, aims to build a new generation of life insurance solutions that are modern, transparent, and customer-centric, leveraging technology and data with an AI-first approach.

Guided by the vision of “Reinventing the Insurance Industry, Empowering Future Autonomy,” Techcom Life focuses on three essential customer needs: health protection, financial security, and enhanced quality of life. Through these priorities, the company seeks to contribute to the sustainable development of Vietnam’s financial system while helping Vietnamese people enjoy better lives.

For more information, please visit: https://www.techcomlife.com/