To enhance the customer experience during communications, effective from January 23, 2026, Techcom Life officially introduces the Branded Caller Identification feature (Brandname Voice) on its customer service hotline system.

With this enhancement, Customers using phone numbers on the Viettel, Vinaphone, or Mobifone networks will see the branded caller name “TechcomLife” displayed when receiving calls from the Techcom Life. For Customers whose mobile carriers do not yet support the Voice Brandname service, calls from Techcom Life may appear as a fixed-line number or a technical number instead of the branded name.
Additionally, the “TechcomLife” brand name will be saved in the Call History, allowing Customers to easily identify and verify calls from the Techcom Life whenever needed.

Techcom Life currently contacts customers through the following phone numbers:
- 024 7302 8866
- 036 579 4266
- 081 241 0766
- 070 401 8368

The implementation of this branded caller identification service reflects Techcom Life’s commitment to transparent communication and customer protection, delivering an improved experience and greater reassurance whenever customers connect with us.

In any suspicious situation or if information verification is needed, customers are kindly requested to contact the Customer Service Hotline at 1800 1266 (toll-free) for timely and accurate support.